2x speed e.g. If the files duration is 5 minutes, it should be complete in approximately 2.5 minutes.
No. At this time ESION does not support video files. If you have a video file, de-embed the audio prior to uploading.
ESION works with any software, computer or OS because it is a Web Based application running in the cloud.
ESION will level music and sound effects.
IMPORTANT! The filters in ESION are optimized specifically for the range of speech therefore frequencies in the low band are eliminated in non-speech elements. We are aware of this limitation and will be providing an update in future release.
2 channels is the maximum currently supported.
IMPORTANT! If your file contains 2 channels, the SIDE or stereo information, including panning will not be retained. We are aware of this limitation and will be providing an update in future release.
No, multi-mono audio is not supported. All files which are 2 channel must contain INTERLEAVED AUDIO.
No, ESION is only available as a web based application running in the cloud. A future release will support a desktop app & audio plugin.
Billing is based on the duration of the audio files sent for processing. When processing very short files, we do not charge a minimum per file, you are charged only for the actual duration.
Yes, you have to email us a description of the problem within 24 hours and all used minutes will be refunded.
No. If you change settings or change input files, you will be charged again. Anytime a file is submitted to ESION you will be charged.
You can see your available minutes and reset date by emailing email@example.com
In an upcoming release available minutes will be displayed in the ESION web app.
When selecting file upload you will receive a message stating "you have exceeded your purchased minutes." You may purchase additional on-demand minutes and re-submit your file for processing.
Everyone is invited to use ESION (Free) for 15 days or 2 hours of content which ever comes first.
We support PayPal, Apple Pay and all major credit cards, including Visa®, Mastercard®, American Express® and Discover®. On-demand hours can also be purchased via credit card. Industry-standard encryption is used to protect the confidentiality of your personal information. For business accounts we support Checks or ACH payments. Contact firstname.lastname@example.org